What is repack?
With Original Repack, a packaging concept from Finland, we are expanding our packaging concept and our efforts to produce as little waste as possible within our supply chain. The mailing bags are embedded in a circulatory system: if you receive a shipment in a repack, you can either use the bag for return or fold it up and put it in a mailbox. It will then be sent back to the Repack Center free of charge, processed there and put on the market again. A bag has an average of 20 cycles and thus saves a lot of CO2. The material can also be recycled afterwards.
What are my benefits?
For the use of the system and packaging we have to pay about 3€ per repack. You have to pay the additional costs extra, but after successfully returning the repack you will receive a discount code of 10% for your next order. So it’s already worth using the RePack with a new order of just 30€. The voucher should of course also help to send the mailing bag back, because this is the only way the system can work properly. But if you still want to keep the bag for a while, that's fine – they can come back at any time, e.g. with our articles if you use our rebuy concept.
How do I receive a RePack delivery?
Shop in our online shop as usual. As soon as you start the payment process, you can select RePack as the packaging option for your purchase.
After the purchase process has been completed, your order will be processed and will reach you in a reusable RePack instead of a single-use box. You can remove your goods and fold the empty RePack into the next post box – an address is already on the RePack. As soon as the mailing bag has arrived at the RePack center, you will receive a 10% voucher for your next purchase with us.
How do I send a return package with a RePack?
If something doesn’t suit you as planned and you want to send parts of your order back to us, you can of course also use the RePack for this.
Close the RePack with the fastener and some tape.
Stick a return label on the front on top of the tape and take the repack to the nearest parcel acceptance point.
If the acceptance point is not yet familiar with the RePack concept and would like to mistakenly book the bag as bulky good, you can assure them that this is not necessary. It can be labeled as a normal package.